COVID and Hybrids and Change, oh my! It’s no news that learning how to navigate in our current world is challenging. It can be mind-numbing at times. And our workplaces are no exception. We no longer have “silver bullets” that are used to help lead and navigate our way through this chaos. There is no direct cause and effect correlations between action and results – if we do this, then that will occur. The VUCA (volatile, uncertain, complexity and ambiguous) world doesn’t allow it. But we...

As an organization change strategist who has been working with clients for the past 30 years to help roll out new technologies or install new post-merger cultures, I’ve seen millions of wasted dollars occur because true adoption did not take hold. While the root causes for this are various, one core reason can be attributed to the failure to consider and support the whole person – physical, emotional and spiritual - of the stakeholder. One of the first steps we take with clients when working...