Why Those Leading Change Need to View Past Trauma as A Key Stakeholder
As an organization change strategist who has been working with clients for the past 30 years to help roll out new technologies or install new post-merger cultures, I’ve seen millions of wasted dollars occur because true adoption did not take hold. While the root causes for this are various, one core reason can be attributed to the failure to consider and support the whole person – physical, emotional and spiritual - of the stakeholder. One of the first steps we take with clients when working...